Privacy Policy for Confluence Stream Solutions

Confluence Stream Solutions ("our site", "this service", "our online platform") is committed to protecting the privacy and security of visitors to our website. This Privacy Policy describes how we collect, use, and process your personal data, particularly in the context of showcasing our software integration expertise and attracting new clients. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect various types of information in connection with the services provided on our online platform:

• Personal Data You Provide: This includes information you voluntarily provide when you express an interest in obtaining more information about our services (enterprise system integration, API development, workflow automation, legacy system modernization, data synchronization, cloud integration), participate in surveys, or contact us directly. This typically includes your name, email address, company name, phone number, and any other information you choose to share with us.
• Technical and Usage Data: When you visit our site, we may automatically collect certain technical information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on our pages, and other similar statistics. This data helps us understand how visitors interact with our platform and improve its functionality.
• Cookie Data: Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. For more detailed information, please refer to our Cookie Policy below.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Improve Our Services: To showcase our expertise in software integration, respond to your inquiries, provide information about our services, and improve the functionality and user experience of our online platform.
• Communication: To communicate with you regarding your inquiries, updates to our services, or for marketing purposes, where you have provided consent.
• Analytics and Performance: To analyze website usage, measure the effectiveness of our content, and understand trends to continually enhance our site and services.
• Legal Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our online platform.

3. Legal Basis for Processing Personal Data (GDPR)

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, marketing, security).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share information with:

• Service Providers: Third-party vendors and service providers who perform services for us or on our behalf, such as website hosting, analytics, and CRM services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

5. International Data Transfers

As a global company, your personal data may be stored and processed in any country where we have facilities or where we engage service providers. By using our online platform, you understand that your information may be transferred to countries outside of your country of residence, including the United States, which may have different data protection laws than those in your country. We take appropriate measures, such as implementing standard contractual clauses approved by the European Commission, to ensure that your personal data remains protected to the standards described in this policy.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.

10. Children's Privacy

Our online platform is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Confluence Stream Solutions

84 East 55th Street

New York, New York, 11203

USA